Terms of use
The Hunterfan.com.au website is owned and operated by Master Distributors Pty Ltd (ABN 59 404 712 961, ACN 080 754 230) (“Master Distributors”, “us” and “we”). This Terms of Use and any additional forms or notices provided to you on www.hunterfan.com.au(“the website”) constitute the terms on which you may use the website. By accessing the website you agree to be bound by the Terms of Use.
If you disagree with a term or condition in these Terms of Use you must immediately discontinue using the website.
Copyright Notice
All material on this site, including but not limited to images and illustrations, is protected by copyrights owned and controlled by Master Distributors and others. You may view, download and print a copy of the materials on the website for the purposes of online shopping with us and for personal, non-commercial use provided that you do not modify the materials and you retain in the materials all copyright and other proprietary notices.
Any other use such as copying, reproducing, republishing, modifying, uploading, posting, transmitting, hyperlinking or distributing in any way, including by e-mail or other electronic means, without the express prior written consent of Master Distributors or the respective copyright owner is prohibited.
Online Payment Method
For online orders we accept payment by Visa, Mastercard, American Express and Diners Club. If you do not have a credit card please call +61 3 9538 9200 or email sales@mastersdistributors.com.au to place an order using an alternative payment method.
International Orders
International orders are welcome. International orders over AUD$300 will require payment via direct credit only. For international shipping options please contact our customer service representatives either by calling +61 3 9538 9200 or emailing sales@mastersdistributors.com.au Insurance for delivery of goods will be required for international orders.
Epay
For your security and convenience, we process payments through the epay real-time credit card payment system using Australia’s own Camtech epay payment gateway. The epay service provides industry standard Secure Socket Layer (SSL) 128-bit encryption and electronically contacts the credit provider directly through a payment gateway. Please note that for your security credit card details are not stored on our system.
How It Works
When you have finished selecting your items, you can finalise your order by clicking on the “submit order” button.
When you have entered your information clicking “submit order” will automatically open a new secure window to epay’s online payment site. You will be asked to enter your credit card details into the system.
When entering your credit card details you will also be asked to enter a three digit validation code which is the last three digits on the signature panel on the back of your card. Please note that on American Express cards the three digit validation code appears on the front of the card.
A transaction record will be generated which indicates whether the transaction has been approved or declined.
Please print or save this transaction record for your information.
A confirmation email will be automatically be forwarded to your email address.
Security
We consider the security of your information to be of the highest importance. We will not sell your personal information to others. The information we collect will only be used to provide a specific product or service requested by you. We have implemented security measures designed to provide you with peace of mind when purchasing goods from hunterfan.com.au.
When you place an order, you will be using our secure server. You will know you are in a secure environment when ordering by –
- the appearance of a security notice when you enter a secure page (depending on browser security settings)
- a secure icon will appear on your browser. For Microsoft Internet Explorer, a lock icon and Netscape, a key icon.
- For a secure site, the address should start with https:\
We always take reasonable steps to ensure that your payment details are secure and we use sophisticated and proven technologies –
- all pages requiring sensitive information are encrypted in transmission between our Web server and your PC;
- any information that you type into any secured page on our website is encrypted for transmission back to our Web server;
- our epay credit card authorisation uses encryption to transmit directly to the bank’s credit card processing facility;
- encoding is via heavyweight 128-bit encryption technology using the Secure Sockets Layer (SSL) protocol, the world-wide standard for secured transactions;
- all information stored by Master Distributors is protected within a secured database accessible only by selected staff.
Returns Policy
The maximum liability of the Seller under this Agreement for any reason whatsoever, whether arising in tort or contract or under statute or for any other cause of action whatsoever, is hereby limited to the amount paid by the buyer to the seller under this Agreement and to the lowest of the cost of replacing the goods, the cost of repairing the goods and the cost of having the goods repaired or replaced and without limitation, any claims for faulty or defective design, negligence or misleading advice and for damages for loss or damage to the products or any indirect, special or consequential damages or injury to any person or the entity are, to the maximum extent permitted by law, hereby excluded.
Please note that we do not accept responsibility for orders submitted with incomplete or incorrect address details. You will be required to pay any re-delivery costs.
Please choose carefully because we do not accept returns for a “change of mind”.
How to Return Goods
Please follow these steps:
Upon delivery, examine the goods immediately for any breakages or defects. Contact Master Distributors on +61 3 9538 9200 within 5 days to alert us to the problem. When you call we will discuss the problem and help you decide which of the return options best suit you. All products must be returned to Master Distributors, P.O. Box 318, Mt Waverley, VIC 3149. Please include with your return: your name, address and Reference/Invoice No. from the paperwork that accompanied your order. Refunds will be issued by cheque, while replacements will be sent immediately unless there is a stock problem, in which case you will be notified and given the choice of another replacement.
Pricing and Product Information
All prices on this site are in Australian dollars (AUD) and include GST. All transactions are processed in Australian dollars (AUD).
Please note that prices listed on the website are subject to change without notice.
All product information and descriptions on this site have been provided in good faith. While we make every effort to ensure the accuracy and correctness of the information on the website it is possible that some information may contain errors and omissions.
Payment is required before any goods will be delivered. You will be liable for any shipping and handling charges.
If a product is listed for an incorrect price, we reserve the right to refuse or cancel any orders placed. If credit card payment has already occurred, we will refund the amount of the order in full.
Shipping is charged at a flat rate of $35.00 per product and $15.00-$30.00 per spare part. The shipping component of your order is detailed on the Shopping Cart screen.
International Orders
International orders are welcome. However, we cannot accept International Orders via this website. For international shipping options please contact our customer service representatives either by calling +61 3 9538 9200 or emailing sales@mastersdistributors.com.au. Insurance for delivery of goods will be required for international orders.
Please note that you will be liable for all local taxes and charges.
Delivery Policy and Back Orders
Orders will be dispatched within 2 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia. Delivery times may be slightly longer during peak periods.
For deliveries within Australia, delivery charges are calculated based on the number, size and weight of products ordered, as well as the delivery address.
In the event that insufficient stock remains to fulfil your order, we will contact you within 2 business days of your order to arrange an agreeable alternative item or full refund. As this a clearance sale goods are available only while stocks last.
Cancellations
If you wish to cancel your order please telephone us immediately on + 61 3 9538 9200. However, if your delivery has already been dispatched please note that it cannot be cancelled.
If you fail or refuse to take delivery of the goods you may be liable for all loss and damage suffered by us including all storage and handlings costs and we reserve the right to charge a restocking fee of up to 25% of the purchase price.
We may use your feedback
Subject to our privacy policy, any feedback, suggestions, comments and ideas in relation to diywoman that you provide us with may be used, reproduced, published, modified, adapted and transmitted to others free of charge without restriction.
Disclaimer
Information on this website, including but not limited to, testimonials, do it yourself tips and pointers, use of products and product descriptions (‘the Information’) has been placed on the website without an assumption of duty of care by Master Distributors, its directors, employees, members or agents (‘Master Distributors’).
Under no circumstances will Master Distributors be liable in any respect for any incidental, special or consequential injury, loss or damage (including damages for loss of business or other amounts) arising in relation to: the Information; use of the Information; use of, or an inability to use, any service or product referred to on this website; acting or failing to act on the Information; breach of duty, contract, or statutory duty; negligence or other tortious act or omission; or technical inaccuracies.
Master Distributors is not representing that it holds any knowledge about or skill in respect of the Information, or the products or services referred to on this website. The Information should not be relied on as a substitute for building or other professional advice.
Master Distributors makes no warranties, guarantees or representations (express or implied) regarding the quality, accuracy, merchantability, reliability, completeness or fitness for purpose of the Information or any product or service referred to on the website.
To the extent permitted by law, Master Distributors disclaims all warranties. Master Distributors’ liability for any implied warranty or condition is limited to: if the breach relates to services, the resupply of the services or cost of resupply; and if the breach relates to goods, the replacement or repair of the goods, or the cost of replacement or repair.
Applicable Law
Master Distributors control and operate this website from Victoria, Australia. By using this website, you agree that this agreement is subject to the laws of Victoria, Australia. You further agree to submit to the non-exclusive jurisdiction of the Victorian courts and any courts of appeal determining any dispute arising from this agreement.
By using this website, you agree to be bound by any revisions of this agreement.